Sunday, 24 Nov, 2024

Tech

Samsung probe blames batteries for Note-7 fire

27 |
Update: 2017-01-23 05:22:34
Samsung probe blames batteries for Note-7 fire

DHAKA: Samsung's probe into its Galaxy Note 7 fiasco has found that the overheating and burning of the phones was caused by faults with their batteries.

The firm had axed its iPhone rival in October last year after an earlier botched recall and re-release, reports the BBC.

The recall is thought to have cost $5.3bn (£4.3bn) and was hugely damaging for the South Korean firm's reputation.

On Monday, Samsung said that neither software nor hardware were at fault, only the batteries.

Internal and independent investigations “concluded that batteries were found to be the cause of the Note 7 incidents”, the South Korean technology giant said in a statement.

The company said that errors both in design and manufacturing affected batteries by two different manufacturers.

According to the findings, the problems centred on insufficient insulation material within the batteries and a design that did not give enough room to safely accommodate the batteries' electrodes.

Samsung said it was “taking responsibility for our failure to ultimately identify and verify the issues arising out of the battery design and manufacturing process”.

The smart-phone giant did not name the battery suppliers during their Monday presentation, though last year had identified them as their affiliate Samsung SDI and Chinese company Amperex Technology.

Launched in August 2016, Samsung's Note 7 device was marketed as a large-screen top-end device and positioned as a rival to Apple's iPhone.

But in September, Samsung had to recall about 2.5 million phones after complaints of overheating and exploding batteries.

The firm insisted that all replaced devices were safe. However, that was followed by reports that those phones were also overheating.

BDST: 1625 HRS, JAN 23, 2017
AP

All rights reserved. Sale, redistribution or reproduction of information/photos/illustrations/video/audio contents on this website in any form without prior permission from banglanews24.com are strictly prohibited and liable to legal action.